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Frequently Asked Questions

Questions​

How much does dust cost?​

There is no cost for regional burns (official or not), and no costs planned in the future either.

Can camps accept events from the public?​

Yes, there are details on how here.

How does a regional setup registration for camps, events etc?​

Take a look here for how to accept submissions for camps, events, art etc. We've also put together quick videos on the process too.

Do you integrate with Volunteeripate?​

Yes, we have an option to sync and remind volunteers of their shifts with Volunteeripate. Details on how are here.

Can i message people through dust?​

Yes, you can send messages through notifications, Mastodon, or via your email newsletter.

Can i print an event guide?​

Yes, there is a print option. It works best if exported to PDF using Google Chrome. If you would like a hand to include a printable PDF in the app we can help you with that too (you can add a link - see videos).

Can there be more than one camp/art/regional lead?​

Yes, just add their email address to a camp, art or click edit in the regional burn. There can be as many people as you want who can manage the camp/art/regional.

Data Privacy​

Who owns intellection property?​

You own all artwork, maps, events list, images that you upload or enter in dust.

What do you do with that data?​

It is only provided in the app and in the static web pages that you may share (e.g. if you use the camp listing from your website).

Do you sell, trade, or in any way transfer the data to any other parties?​

No. This data does not go to any third parties, it is not sold or traded in any way.

What are you or the app team allowed to do with the intellectual property?​

The data is and will only be used to display in the app or any pages you may embed in your website.

If we ask you to delete the data will you? How can you prove that?​

You have full control over the data including the ability to delete all data. I can do this on request for you, and if you would like I can show you how this is deleted in the database and in static content on the CDN.

Is there any PII (personally identifiable information) shared in the app?​

No, there is no PII captured by the app. The app does capture GPS to show where you are on the map, but this data is kept internal to the app and never leaves the device (it is not known by us or anyone else). If you allow camps and artists to submit their camp/art information then this is secured by email address to ensure only they can edit their camp/arts info, however the email address is not published in the data the app uses.

Do you have some kind of agreement we can review?​

You can find the privacy policy here: https://dust.events/docs/privacy

What data is collected by the app​

The app doesn't collect data, it displays art, camps, and events. All data stays in the app so:

  • When the map is shown and location is requested it is stored on the device and never leaves it
  • When the direction the user is facing is request it is stored on the device and never leaves it
  • When a user favorites a camp, art piece, or event it is stored on the device and never leaves it
  • When a notification is setup to reminder the user before an event occurs it is stored locally on the device and never leaves it

There is an exception to this: If you use the "Messages" feature in dust to broadcast a message (eg Lost Child or Burn time change) then these are sent to the push notification unique identifier supplied by Apple or Android, it is random and unique to the installation of the app. This data does not identify the user in any way, it just allows a notification to be sent by you to all devices interested in your burn.

Can you delete that data if a user requests it? If we request it?​

Yes, either you or I can process deletions. As you would have admin access to data you can delete camp, event and art information for anyone who requests it.